Assessing
our Industry:The Gorilla and the Balloons
The imaging supplies marketplace continues to enjoy
rapid marketplace expansion, although that expansion
may not be occurring at the same rate—or in
the same channels—as it historically has occurred.
This has led to industry..
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Outsourcing: Boom or Bust for the Aftermarket?
The practice of outsourcing cartridges by remanufacturers
and dealers alike has been an ever-increasing phenomenon
in our industry over the past several years. Based
on discussions with numerous outsourcing providers
and market research data, the trend appears to have
no end in sight. As a matter of fact, in relationship
to the standard life cycle of industries...
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Clearing up Claim Confusion
With massive marketing and advertising budgets that
dwarf those of their small-business entrepreneurial
competitors, original printer manufacturers (OEMs)
have created a cacophony of claims about printer
cartridges that are aimed at confusing the consumer
into believing...
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Special Report: Anatomy of the remanufacturing Industry
The remanufacturing industry is not only big—it
is a business quite unlike any other. No other form
of enterprise takes discarded or worn out products
and gives them a second life. Doing that job, and
doing it well, requires special capabilities. We
[the authors] have just completed an examination
of the remanufacturing industry...
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Buy Remanufactured
Over the last several years, we have been working
in New York State to educate the governor and the
legislature on the importance and value of remanufacturing.
We have been fighting for your rights to remanufacture
products in response to certain OEMs’ aggressive
action to take those rights away. We have been telling
the story of New York’s remanufacturing industry,
...
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Tracking the Trends in the
Copier, Printer, MFP Marketplace
In the current imaging marketplace where multifunctional
machines—whether printer or copier based—are
vying for market share with standalone copiers and
printers, confusion reigns, not only for consumers
but also for the manufacturers themselves...
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Tools for Achieving Quality in
Products and Production Processes
This month’s article will focus on specific
quality tools that are commonly used in the search
for quality. The tools one would use to analyze
product quality (design) and process quality (manufacturing)
are the same in many cases, but the applications
differ slightly. Often, the root cause of a product
returned...
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A Quality Revolution: How
to Become STMC Certified
True to its tradition of innovation, the cartridge
remanufacturing industry is causing a revolution
in the imaging supplies world by initiating the
first standardized test method program to certify
the quality of its products. Why and how did this
revolutionary move to raise the industry’s
standards begin...
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The Quality Game: Winners
and Losers
In the end, the quality game is relatively easy
for large-scale toner remanufacturers. Process controls
are widespread throughout the industry, and any
large-scale remanufacturer that has grown its way
to 30,000 cartridges per month or more should be
able to consistently produce a high-quality cartridge,
provided that the remanufacturer is replacing all
of the components within the cartridge...
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